Refund Policy

At Tatreezatna, your satisfaction is our priority. We strive to provide you with the best shopping experience possible. If you receive an item that is not the correct size or color that you ordered, we are here to assist you with a hassle-free return process.

You may request a refund if:
1. You receive an item in the wrong color.
2. You receive an item in the wrong size.

To initiate a refund, please follow these steps:
1. Contact our Customer Support within 7 days of receiving the incorrect item.
2. Provide your order number and details of the item you received incorrectly.
3. Our team will guide you through the return process, which may include providing photographs of the item for verification.

Once we receive your return and verify the issue, we will process your refund within 7 business days. Refunds will be issued to the original payment method used for the purchase.

 

In cases of incorrect size or color, we will provide you with a prepaid return shipping label. You will not be responsible for return shipping costs.

Please note that items must be returned in their original condition, unworn, and with all original tags and packaging. We reserve the right to refuse a refund if the item shows signs of wear or damage.

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Contact Us:
For any inquiries or to initiate a refund request, please contact our Customer Support team at tatreezatna@gmail.com or reach out to us on our Instagram page. We are here to assist you and ensure that your shopping experience with us is seamless and enjoyable.

Thank you for choosing Tatreezatna. We appreciate your trust in us.

Sincerely,

Customer Service Team